Customer Service Assistant

Há 16 horas


Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro R$40.000 - R$70.000
Customer Service Assistant

We are seeking a dedicated and results-driven Customer Service Assistant to join our team. In this role, you will play a key part in ensuring excellent customer service whilst complying with local regulations.

Your main responsibilities will include:

  • Ensuring that you work to departmental processes to provide excellent customer service whilst complying with local regulations.
  • Supervising the organizing of orders, ensuring customer requirements are met, and providing compliant documentation for logistics activities.
  • Handling and ensuring the correct workflow of external complaints.

About You:

  • Bachelor's Degree in Logistics, Business Administration, Transportation or other relevant field.
  • OR prior experience in customer services or logistics role in an international environment.
  • English - advanced verbal & writing.
  • Local language of the country of base and main operations - proficient verbal & writing.

Inclusive Team Culture:

Sibelco recognises the strength of our diverse global workforce and values difference and inclusion for all. Our rich mix of people bring an exciting exchange of ideas and knowledge to keep us moving forward and innovating new solutions.

Meet our People:

We have a Global Talent Acquisition Team and we will not therefore be requiring agency services.



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