Credit Bureau Report Manager

1 dia atrás

Recife, Pernambuco, Brasil beBeeDispute Tempo inteiro US$8.400 - US$9.360
Job Title

Back Office Dispute Resolution Specialist

About the Role:

We're seeking a detail-oriented specialist to manage dispute workflows at scale while ensuring timely, compliant actions that help clients improve their credit outcomes.

  • Prepare, format, and mail dispute letters with 100% accuracy and timely turnaround
  • Import credit bureau reports into Credit Repair Cloud (CRC) and initiate dispute workflows in under five minutes per case
  • Manage secure client portal access, upload required documents, and maintain organized records
  • Maintain dispute templates, track case statuses, and ensure SOP and regulatory compliance
  • Perform quality checks to reduce errors and rework; document and improve processes
  • Collaborate with internal teams to meet SLAs and support smooth client onboarding

Key Requirements:

  • Hands-on experience with Credit Repair Cloud (CRC) for importing reports, managing disputes, and portal uploads
  • Strong attention to detail and data accuracy in high-volume, repetitive processes
  • Proven ability to follow SOPs, prioritize tasks, and meet tight deadlines
  • High integrity and adherence to data privacy standards when handling sensitive PII
  • Comfortable with remote work, reliable internet, and efficient home-office setup
  • Familiarity with document handling, PDF tools, and basic spreadsheet usage
  • Advanced fluency in English is required (written and verbal)

Nice to Have Skills:

  • Knowledge of credit repair workflows and U.S. credit bureau reports
  • Understanding of FCRA/FDCPA and general compliance best practices
  • Experience with mail merges, batch printing, and mailing/e-fax services
  • Intermediate Google Sheets/Excel skills for tracking and reporting
  • Background in credit repair operations or financial services back-office support

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