
Business Process Transformation Expert
Há 16 horas
We are seeking a seasoned Business Process Consultant to join our team of experts in the Financial Services Operations domain. As a key member of our team, you will be responsible for delivering exceptional consulting and managing end-to-end process improvements.
Key Responsibilities:- Lead complex projects and teams, acting as the functional solution lead.
- Specialize in 1-2 ServiceNow offerings, positioning yourself for career advancement.
- Translate complex business requirements into configuration needs, author user stories for agile development, identify opportunities for process improvement and automation, share insights with product teams, and lead best practices.
- Coach and mentor junior team members on solutioning, building expertise, and project challenges.
- Share learnings and new practices across the BPC community.
To succeed in this role, you will need:
- 8+ years progressive experience as part of a professional services organization; or equivalent education/experience.
- Industry domain expertise in FSO (Financial Services Operations).
- Creativity with comfort running projects independently.
- Success driving complex issues through analysis and resolution.
- Experience working collaboratively.
- ServiceNow certifications in aligned workflow.
We offer a competitive compensation package, including:
- A generous salary range.
- A comprehensive benefits program.
- The opportunity to work with a talented team of professionals.
We are an equal opportunity employer and welcome applications from diverse candidates. We strive to create an accessible and inclusive experience for all candidates and are committed to providing reasonable accommodations when needed.
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