Senior Equity Trader Specialist
Há 5 dias
Fidessa's Trading Support team provides exceptional support for customers across the company's multi-asset product range. This role focuses on supporting and training new and existing users of the Fidessa equities trading and risk management platform, which offers high-speed access to global equities exchanges and execution venues used by top-tier brokers worldwide.
This is a unique opportunity for recent graduates or individuals with up to 4 years of experience who want direct interaction with clients and trading floors, exposure to complex financial products, and a career pathway in trade support, product management, or technical account management.
About The JobThe Trading Support Analyst will cater to the immediate needs of our customers, resolving a high percentage of issues independently and liaising with specialist groups within the business and technology to ensure fast resolution of issues that require additional coordination to resolve.
In addition to providing real-time phone, chat, and e-mail support, Trading Support Analysts also conduct regular on-site customer visits to provide product training and support for Fidessa users, providing valuable ground-level insight on how customers are using Fidessa services and can be leveraged to introduce solutions that will help improve customer workflows through new and existing Fidessa solutions.
Travel will be required but will be typically less than 25% (when things stabilize after post COVID-19).
Key Requirements-
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