
Care Specialist
Há 2 dias
We are seeking a skilled professional to lead the design and implementation of training and educational programs to support the adoption and sustained use of our needle-free drug delivery technology.
Key Responsibilities:- Serve as a clinical product specialist for our portfolio, delivering expert support to external stakeholders during product launches, evaluations, and clinical trials.
- Provide clinical insights and user feedback to inform internal teams on regulatory compliance and future product development strategies.
- Build and maintain strategic relationships with key opinion leaders, clinicians, allied health professionals, and patient advocacy groups to enhance awareness and endorsement of our technology within the diabetes community.
- Develop targeted educational and training resources to support effective adoption and sustained use of our technology among intended user populations.
- Deliver specialized training programs to healthcare professionals, equipping them to confidently and safely support patients in long-term use of our technology.
- Coordinate clinical evaluations with healthcare providers to drive adoption, while collecting real-world evidence for publications, case studies, and white papers that support marketing, documentation, and training initiatives.
- Collect and document real-world data on clinical outcomes and product usability from patients and healthcare professionals using standardized tools.
- Provide post-market support to ensure continued and effective use of our technology.
- Share insights and feedback from training and education activities with internal teams to inform ongoing improvements.
- Participate in complaint data collection in line with company policies and regulatory standards.
- Bachelor's degree or higher in medicine, pharmacy, life sciences, business/marketing, or a related field.
- 3+ years of experience working in a pharmaceutical or medical devices company; diabetes-related knowledge/product experience is advantageous.
- Proven clinical account management skills, with the ability to independently develop and maintain relationships with healthcare professionals (HCPs).
- Knowledge of the healthcare industry; experience in diabetes/endocrinology products is desired.
- Strong presentation and training skills to educate HCPs and patients on correct product usage.
- Proficiency in MS Office (Excel, PowerPoint) and data analysis. Clinical knowledge or medical background essential, with the ability to understand and explain technical product details.
- Results-driven with strong resilience and execution ability.
- Excellent teamwork and communication skills.
We are a dynamic and innovative company based in Canada, specializing in the design, development, manufacturing, sales, and distribution of needle-free devices. Our flagship product, InsuJet, is an innovative needle-free insulin administration device designed to meet the needs of diabetes patients by providing a painless alternative to traditional insulin delivery methods. We work with both local and international partners to develop and expand our cutting-edge solutions.
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