Customer Service Representative
2 semanas atrás
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at International Flavors & Fragrances. As a key member of our Business-to-Business support team, you will be responsible for ensuring on-time order fulfillment in domestic, export, and consignment sales orders.
Responsibilities
- Manage customer orders, including domestic, export, and consignment orders, in accordance with Sarbanes-Oxley Act compliance policy.
- Process credit notes or debit notes related to sales orders or customer complaints.
- Coordinate customer complaints and service cases related to sales orders.
- Respond to customer inquiries in a timely and accurate manner.
- Build strong partnerships with internal and external stakeholders.
- Drive continuous process improvement and KPIs in the Order to Cash process.
- Support internal/external audit as needed.
- Prepare or monitor Order fulfillment KPIs dashboard.
- Coach or train new hires and support ongoing training for existing Customer Service Representatives.
Requirements
- Bachelor's degree or above (no specific major fields required).
- +4 years' experience in Customer Service or Supply Chain of business to business.
- Knowledge in domestic and international trade.
- Expert knowledge of MS Office tools.
- Knowledge in SAP.
- Knowledge in basic finance.
- Fluent business English communication skills.
- Effective communication skills across all levels of the organization.
- Highly collaborative and team player.
- Cross-cultural awareness.
Training/Certifications
- SAP training.
- Microsoft Office tools training (Word, Excel, PowerPoint).
- Incoterm and Payment Term training.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit https://www.iff.com to learn more.
-
Sales Representative
4 semanas atrás
Taubaté, São Paulo, Brasil Reckitt Tempo inteiroAbout the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Reckitt. As a Sales Representative, you will be responsible for developing commercial relationships with retail and wholesale customers in the North region, with the goal of achieving defined plans and executing our brand strategy.Your key...
-
Sales Representative
3 semanas atrás
Taubaté, São Paulo, Brasil Reckitt Tempo inteiroReckitt is a global leader in the hygiene, health, and nutrition industries. We are committed to protecting, healing, and nurturing in the relentless pursuit of a cleaner, healthier world.Our Sales teams play a critical role in delivering our purpose by building strong relationships with customers and driving sales growth across all channels.As a Sales...
-
Analista de Customer Service
4 semanas atrás
Taubaté, São Paulo, Estado de São Paulo, Brasil PRESTEM RECURSOS HUMANOS LTDA Tempo inteiroResponsável por análise e integração das demandas dos clientes (via EDI/Manuel) sistema SAP. Criação deliveries diários para logística. Responsável por receber e direcionar as reclamações de clientes, propor melhores alternativas para resolução dos problemas. Monitoramento de performance nos sites dos clientes.Formação Acadêmica:Não...
-
Analista de Customer Service
4 semanas atrás
Taubaté, São Paulo, Estado de São Paulo, Brasil PRESTEM RECURSOS HUMANOS LTDA Tempo inteiroResponsável por análise e integração das demandas dos clientes (via EDI/Manuel) sistema SAP. Criação deliveries diários para logística. Responsável por receber e direcionar as reclamações de clientes, propor melhores alternativas para resolução dos problemas. Monitoramento de performance nos sites dos clientes.Formação Acadêmica:Não...
-
Analista de Customer Service
3 semanas atrás
Taubaté, São Paulo, Estado de São Paulo, Brasil PRESTEM RECURSOS HUMANOS LTDA Tempo inteiroResponsável por análise e integração das demandas dos clientes (via EDI/Manuel) sistema SAP. Criação deliveries diários para logística. Responsável por receber e direcionar as reclamações de clientes, propor melhores alternativas para resolução dos problemas. Monitoramento de performance nos sites dos clientes.Formação Acadêmica:Não...
-
Travel Professional
2 semanas atrás
Taubaté, São Paulo, Brasil Best Choice Agencia de Viagens Tempo inteiroAbout the RoleCompany OverviewBest Choice Agencia de Viagens is a leading travel company with over a decade of experience in the Brazilian market.Job SummaryWe are seeking a skilled Travel Agent to join our team. The ideal candidate will be responsible for making travel reservations, providing exceptional customer service, arranging car rentals, and...
-
Travel Coordinator
3 semanas atrás
Taubaté, São Paulo, Brasil Best Choice Agencia de Viagens Tempo inteiroBest Choice Agencia de Viagens is a leading travel company with over 10 years of experience in the Brazilian market.The Travel Agent will be responsible for making reservations, providing exceptional customer service, arranging car rentals, coordinating travel arrangements, and driving sales for travel packages.Key qualifications include:Strong reservations...
-
Travel Coordinator
3 semanas atrás
Taubaté, São Paulo, Brasil Best Choice Agencia de Viagens Tempo inteiroBest Choice Agencia de Viagens is a leading travel company with over 10 years of experience in the Brazilian market.As a Travel Agent, you will be responsible for making reservations, providing exceptional customer service, arranging car rentals, coordinating travel arrangements, and driving sales for travel packages.Key...
-
Director of Supply Chain Optimization
2 semanas atrás
Taubaté, São Paulo, Brasil ALSTOM Gruppe Tempo inteiroAbout the Role:We are seeking a Logistics and Supply Chain Management Leader to join our team at ALSTOM Gruppe. In this role, you will play a key part in driving the development of our supply chain strategy, ensuring the smooth delivery of products to our customers.Main Responsibilities:Develop and implement supply chain strategies to optimize operations and...
-
Consultor de Pós-Venda I
3 semanas atrás
Taubaté, São Paulo, Brasil Rodobens Tempo inteiroSobre a RodobensCom mais de 70 anos de experiência no mercado, a Rodobens é um dos principais grupos financeiros do Brasil, oferecendo soluções personalizadas para atender às necessidades de seus clientes.Com uma ampla gama de serviços, incluindo consórcio, empréstimo, financiamento, seguros, telemedicina e e-commerce, a Rodobens está sempre...
-
Supply Chain Director
3 semanas atrás
Taubaté, São Paulo, Brasil Alstom Tempo inteiroAt Alstom, we understand the complexities of transport networks and the impact they have on people's lives. Our diverse portfolio of high-speed trains, metros, monorails, trams, turnkey systems, services, infrastructure, signalling, and digital mobility solutions enables us to make a meaningful difference worldwide.Our MissionTo lead the way to greener and...
-
Supply Chain Director
2 semanas atrás
Taubaté, São Paulo, Brasil ALSTOM Gruppe Tempo inteiroJob SummaryWe are seeking a highly skilled Supply Chain Director to lead our global logistics operations. As a key member of our team, you will be responsible for developing and implementing strategic plans to drive business growth and improve efficiency.Key ResponsibilitiesDevelop and implement supply chain strategies to meet business objectivesLead...
-
Logistics Supervisor
2 semanas atrás
Taubaté, São Paulo, Brasil ALSTOM Gruppe Tempo inteiroAt Alstom, we're shaping the future of transportation with innovative mobility solutions. Our portfolio includes high-speed trains, metros, monorails, and trams, as well as integrated systems and digital mobility solutions. As a key member of our team, you'll contribute to creating a more sustainable and efficient transportation network.Main...
-
Project Coordinator
1 dia atrás
Taubaté, São Paulo, Brasil Schlumberger Tempo inteiroJob SummaryWe are seeking a skilled Project Planner to join our team. The successful candidate will be responsible for delivering high-quality engineering and service support to project teams. Key responsibilities include executing safe, accurate, and on-time delivery of project deliverables for internal and external customers, mentoring others as required,...
-
Logistics Director
4 semanas atrás
Taubaté, São Paulo, Brasil ALSTOM Gruppe Tempo inteiroAbout AlstomAlstom is a leading company in the mobility sector, dedicated to creating sustainable and efficient transportation solutions. Our product portfolio includes high-speed trains, metros, monorails, and trams, as well as integrated systems, customized services, infrastructure, signaling, and digital mobility solutions.Our MissionWe are committed to...
-
Vendedor de Empréstimos Consignados
3 semanas atrás
Taubaté, São Paulo, Brasil Necxt Tempo inteiroBuscamos um profissional para trabalhar em nossa equipe de vendas, responsável por prospectar clientes, realizar vendas consultivas e fechar negócios de empréstimos consignados.As principais responsabilidades incluem:Prospectar ativamente clientes em potencial através de diversas fontes;Realizar abordagens qualificadas, apresentando os benefícios e...
-
Quality Assurance Specialist
Há 1 mês
Taubaté, São Paulo, Brasil Alstom Tempo inteiroAt Alstom, we're committed to delivering high-quality products and services that meet the needs of our customers. Our Supplier Quality Engineering team plays a critical role in ensuring that our suppliers meet the highest standards of quality, safety, and reliability.Key Responsibilities:Conducting inspections and audits of supplier facilities and processes...
-
Industrial Quality Specialist
4 semanas atrás
Taubaté, São Paulo, Brasil Alstom Tempo inteiroJoin Alstom's Industrial Quality TeamAt Alstom, we're committed to delivering high-quality products and services that meet the needs of our customers. As an Industrial Quality Intern, you'll play a key role in ensuring that our production processes meet the highest standards of quality.Key Responsibilities:Conduct audits and evaluations of supplier processes...
-
Travel Agent
3 semanas atrás
Taubaté, São Paulo, Estado de São Paulo, Brasil Best Choice Agencia de Viagens Tempo inteiroCompany DescriptionBest Choice Agencia de Viagens is a Travel Company with over than 10 years in Brazilian Market. Role DescriptionThis is a full-time remote role for a Travel Agent at Best Choice Agencia de Viagens. The Travel Agent will be responsible for making reservations, providing exceptional customer service, arranging car rentals, coordinating...
-
Preparador De Veículos
3 semanas atrás
Taubaté, São Paulo, Brasil Rodobens Tempo inteiroSobre a RodobensCom mais de 70 anos no mercado, a Rodobens é um dos maiores grupos financeiros do Brasil e tem ajudado milhares de pessoas a tirarem seus planos do papel e realizarem seus sonhos, independentemente do tamanho deles.Contando com serviços de: consórcio, empréstimo, concessionárias próprias, financiamentos, seguros, telemedicina,...