Senior Technical Account Strategist
2 semanas atrás
Job Overview:
Technical Account ManagerWe are seeking a seasoned Technical Account Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through technical leadership.
The ideal candidate will have a strong background in technical account management, with experience in Enterprise environments. They will possess excellent communication and presentation skills, as well as the ability to lead cross-functional initiatives in matrix environments.
- Develop and implement strategic plans to drive customer adoption and retention.
- Collaborate with internal stakeholders to ensure seamless integration of solutions.
- Provide consultation and training to customers on product capabilities.
- Lead the adoption and expansion of Premier Enterprise offerings.
- 10+ years of technical experience, with at least 6 years in Enterprise environments.
- Demonstrated success delivering measurable business outcomes through technical leadership.
- Extensive experience in service management, operational support, and customer experience transformation in SAAS environments.
Benefits:
- Opportunity to work with a dynamic team.
- Competitive compensation package.
- Ongoing professional development opportunities.
We are a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences and drive business growth through technical leadership.
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