Customer Support Professional
2 semanas atrás
Welcome to Go2 Impact, a remote staffing company that partners with clients from the US, UK, and AU. Our mission is to connect people with roles they're passionate about and help them grow in their careers.
We're currently hiring for a Spanish Bilingual Customer Support position, requiring a C1 or C2 level of proficiency. The ideal candidate will have excellent communication skills in both Spanish and English, as well as a friendly and approachable personality. Phone support and basic data entry are key tasks, with specific responsibilities varying based on client needs.
We offer a competitive compensation package, including rates negotiable upon initial call. All team members receive performance-based evaluations every 6 months, providing opportunities for salary increases. Other benefits include paid time off, flexible holiday pay, and real opportunities for career development and advancement within our community of like-minded professionals.
To be considered for this role, applicants must meet certain requirements:
- Provide an up-to-date resume with employment history
- Have at least 1 year of experience in BPO or freelance VA work
In terms of technical specifications, candidates should have:
- A CPU with i3 or AMD equivalent processor
- 8GB RAM
- An SSD main drive
- Stable internet connection with 5 Mbps download and 3 Mbps upload speeds
- A headset with noise-cancelling microphone
- A working webcam
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