Content Quality Expert
Há 2 dias
We are seeking a skilled catalog and content specialist to join our team. This is an excellent opportunity for a detail-oriented individual who enjoys working with data and is passionate about delivering high-quality results.
Key Responsibilities:- Test and ensure quality and localization of PV catalog experience;
- Identify issues and proactively report operational challenges;
- Work with key internal stakeholders to improve catalog quality;
- Self-manage KPIs and reporting;
- Contribute to root cause analysis in escalation management;
- Create standard defined reports, i.e., weekly reports;
- Identify process improvement opportunities (enhancements and pain points) at process/function level;
- Measure issues found and trigger the defects patterns for systemic fix;
- Work alongside international technical teams to address solutions for the issues found.
The Amazon Prime Video team is shaping the future of digital video entertainment. Our mission is to offer customers the widest selection of digital video content including Amazon original content and make it trivially easy for them to enjoy it wherever and whenever they want. We are just getting started in Brazil with Prime Video, but have very ambitious goals to become a leading player in the video entertainment industry and delight our customers with a great service and broad content.
Requirements:- Experience with feature testing and quality audit;
- Experience with ecommerce, entertainment or digital products and catalog would be an advantage;
- Experience in a highly analytical, results-oriented environment.
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