Guest Relations Manager
Há 1 mês
Job Description:
As a Guest Relations Manager at Accor Hotels, you will oversee the day-to-day operation of the Guest Relations Department, ensuring the overall efficiency of standards set. You will promote a positive work environment, review and update the Logbook, and maintain associate relations. Additionally, you will resolve guest complaints, ensure services are up to standard, and smooth check-in/check-out procedures. You will also co-operate with hotel departments, attend training classes, and show fullest cooperation and respect within the team and other departments.
Key Responsibilities:
Review and update the Logbook
Maintain associate relations
Resolve guest complaints
Ensure services are up to standard
Smooth check-in/check-out procedures
Co-operate with hotel departments
Attend training classes
Show fullest cooperation and respect within the team and other departments
Requirements:
Diploma or degree in vocational hospitality and/or business management, 5 – 7 years experience in a 5-star luxury hotel.
About Us:
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf. At Accor, we are Heartists. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.
-
Guest Relations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroAccommodate and Delight Our GuestsWe are seeking a skilled Guest Relations Manager to oversee the day-to-day operations of our Guest Relations Department. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our 5-star luxury hotel.Key Responsibilities:Review and...
-
Guest Relations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroSofitel Istanbul seeks a seasoned Hospitality Expert to spearhead guest focus efforts. The ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to motivate a team in a fast-paced environment.Key ResponsibilitiesEnsure the highest level of guest satisfaction by managing guest interactions, addressing...
-
Guest Relations Agent
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob Title: Guest Relations AgentJob Summary:We are seeking a highly skilled Guest Relations Agent to join our team at Accor Hotels. As a Guest Relations Agent, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.Key Responsibilities:Closely deal with all requests, problems, and needs of guests staying...
-
Guest Relations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroThe ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to manage and motivate a team in a fast-paced environment.This role requires a proactive approach to guest service, strong leadership skills, and the ability to work in a high-pressure environment.Key Responsibilities:Oversee the guest experience from...
-
Guest Relations Agent
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroGuest Relations AgentAt Accor Hotels, we are seeking a highly skilled Guest Relations Agent to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.Key Responsibilities:Provide exceptional customer service to our guests, responding to their needs...
-
Labor Relations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Google Inc. Tempo inteiroJob Summary: We are seeking a Labor Relations Manager to join our team at Google Inc. in Canada and Latin America. As a key member of our labor relations team, you will be responsible for implementing a positive employee relations strategy for the region and managing relationships with employee representatives in the Americas.About the Role: As a Labor...
-
Labor Relations Manager
Há 1 mês
São Paulo, São Paulo, Brasil Google Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled Labor Relations Manager to join our team in Canada and Latin America. As a key member of our People Operations team, you will play a critical role in implementing a positive employee relations strategy for the region and managing relationships with employee representatives.As a Labor Relations Manager, you will...
-
Assistant Guest Service Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob DescriptionJob Title: Assistant Guest Service ManagerCompany: Accor HotelsJob Summary:We are seeking a highly skilled and experienced Assistant Guest Service Manager to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for ensuring that all guests receive a warm and memorable welcome, and that their stay with...
-
Senior Labor Relations Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Mondelēz International Tempo inteiroMondelēz International: A Global Leader in SnackingDeliver Exceptional Labor Relations StrategiesAs a key member of our labor relations team, you will play a critical role in supporting the company's high-quality labor relations strategies. Your expertise will be instrumental in providing guidance to managers and site leaders across the organization.Your...
-
Assistant Guest Service Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor,...
-
Employee Relations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Thermo Fisher Scientific Tempo inteiroAs a key member of the Culture and Counsel platform at Thermo Fisher Scientific, the Employee Relations Manager will be responsible for conducting thorough investigations into potential policy and/or Code of Conduct violations in the LATAM region. The ER Manager will act as a neutral party throughout the investigation process and ensure a timely, fair, and...
-
Senior Public Relations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Exmo Tempo inteiro**Key Responsibilities**:We are seeking a highly skilled Senior Public Relations Manager to join our team at Exmo. As a key member of our team, you will be responsible for engaging with leads to introduce our services and products, conducting high-energy sales calls, and providing expert guidance on trading.**Requirements**:To be successful in this role, you...
-
Senior Labor Relations Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Google Inc. Tempo inteiroAbout the Role:Google Inc. is seeking a skilled Labor Relations Manager to join our team. In this role, you will be responsible for developing and implementing labor relations strategies that promote positive relationships with employees and management.Key Responsibilities:Develop and maintain effective labor relations strategies and programs to promote...
-
Senior Labor Relations Manager for Snack Food Industry
1 semana atrás
São Paulo, São Paulo, Brasil Mondelez International Tempo inteiroAbout the Role: Mondelēz International is seeking a skilled Senior Labor Relations Manager to lead its labor relations activities in Brazil. As a key member of the HR team, you will be responsible for supporting and executing the company's labor relations strategy.Key Responsibilities:Labor Relations Activities: You will support and improve labor...
-
Duty Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob Title: Duty ManagerAccor Hotels is seeking a highly skilled Duty Manager to join our team at Pullman Lombok Merujani Mandalika Beach Resort.Job SummaryThe successful candidate will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensuring that all hotel guests and visitors receive an optimum level of...
-
Luxury Resort Manager
Há 1 mês
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroAccommodating ExcellenceAt Hamilton Princess & Beach Club, we pride ourselves on delivering world-class experiences to our discerning guests. As a Guest Services Manager, you will be responsible for overseeing the seamless execution of our luxury resort operations, ensuring that every moment is a memorable one.Key Responsibilities:Lead a team of dedicated...
-
Hotel Operations Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroHotel Operations ManagerAt Accor Hotels, we are seeking a skilled Hotel Operations Manager to join our team in Pattaya. As a key member of our hotel team, you will be responsible for ensuring that our hotel meets the highest standards of quality and service.Key Responsibilities:To oversee the daily operations of the hotel, ensuring that all aspects of the...
-
HR Manager
3 semanas atrás
São Paulo, São Paulo, Brasil CPM Holdings, Inc Tempo inteiroJob Summary: At CPM Holdings, Inc, we are seeking an experienced HR Manager to lead our talent acquisition and employee relations efforts in our Brazil office. The ideal candidate will have a strong background in HR, excellent communication skills, and the ability to drive business results through strategic HR initiatives.Key Responsibilities:Develop and...
-
Duty Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob Title: Duty ManagerAccor Hotels is seeking a highly skilled Duty Manager to join our team at Pullman Lombok Merujani Mandalika Beach Resort.Job SummaryThe successful candidate will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk, ensuring that all hotel guests and visitors receive an optimum level of...
-
Labor Relations Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Google Inc. Tempo inteiroKey Responsibilities:HR Policy Expertise: Develop and implement HR policies and practices that align with state and federal employment laws and compliance guidelines.Cross-Cultural Communication: Communicate effectively in English and Portuguese to support client relationships and foster a diverse and inclusive work environment.Education and Experience:...