Cloud Expert

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeOracleCloudSupport Tempo inteiro R$90.000 - R$120.000
Job Description

We are seeking a highly skilled and experienced professional to join our team as an Oracle Cloud Support Engineer. As a key member of our global support team, you will be responsible for delivering exceptional customer service and ensuring the highest level of technical expertise in supporting our clients' Oracle ERP Cloud solutions.

Your primary focus will be on providing functional support for the Procurement, Payables, Expenses, and Tax modules within Oracle ERP Cloud. You will work closely with our customers, internal stakeholders, and external partners to resolve complex technical issues, ensure timely resolution of service requests, and contribute to the continuous improvement of our support processes.

In addition to your technical expertise, you will possess excellent communication and interpersonal skills, enabling you to effectively collaborate with cross-functional teams and provide clear, concise guidance to customers and stakeholders.

  • Main Responsibilities:
  • Provide functional support for the Procurement, Payables, Expenses, and Tax modules within Oracle ERP Cloud
  • Resolve complex technical issues in a timely manner, ensuring high levels of customer satisfaction
  • Collaborate with internal stakeholders and external partners to drive process improvements and optimize support efficiency
  • Conduct regular training sessions and knowledge-sharing activities to enhance team capabilities
  • Stay up-to-date with the latest Oracle ERP Cloud developments, releases, and best practices
Required Skills and Qualifications
  • Tech Requirements:
  • Deep understanding of Oracle Cloud configurations and functionalities, particularly in the mentioned modules
  • Experience with electronic document capture and integration with EDICOM or Syncro
  • Familiarity with Brazilian tax regulations and local legislation
  • Knowledge of Oracle locations for Brazil and LACLS reports
  • Proficiency in BIP, PL/SQL, Web Services (SOAP/REST), FBDI, and ADFDi
Benefits

We offer a competitive compensation package, including bonuses, stock options, and comprehensive benefits. Our company is committed to fostering a positive and inclusive work environment, where you can grow professionally and personally.

Others

We are an equal opportunities employer and welcome applications from diverse candidates. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email. We value diversity and inclusion in all aspects of our business and strive to create a workplace that is accessible and welcoming to everyone.

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