Customer Supply Chain Analyst

1 dia atrás

São Paulo, São Paulo, Brasil Cuattro Tempo inteiro
About Cuattro

Cuattro is a unique agency that provides personalized solutions for different segments. We integrate people, processes, and technologies to find the best solution for our clients. Our team is composed of people who prioritize acolher, ouvir, cuidar, gerenciar, reconhecer, and motivar pessoas.

Job Description

We are looking for a talented and energetic Customer Supply Chain Analyst to join our team. As a Customer Supply Chain Analyst, you will be responsible for meeting our customer's expectations when it comes to customer service, order fulfillment, and distribution of Logitech products across our entire European market.

Responsibilities
  • Be part of the daily operational execution of shipments with stakeholders, including our warehouse, to give the best possible service towards your internal and external customers.
  • Ensure validity of orders in your order book and fulfill orders according to expectations, flag risks if service levels cannot be met, and constructively look for win-wins in your collaboration when not able to meet service levels.
  • Support visibility to customers on their orderbook by ensuring proper administration and standardized communication.
  • Execute and optimize orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties.
  • Support other Customer Supply Chain Specialists with CX Operations Team, Distribution team and Customer Collaboration and S&OE Teams in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets.
Requirements
  • Relevant working experience, preferable in the fields of Supply Chain, Operations, Customer Service, or related fields.
  • English language - spoken and written is a must.
  • Spanish language - spoken and written is a plus.
  • Excellent written, verbal, and interpersonal communication skills
  • Proven experience within international business environments.
  • Customer, market, channel knowledge and experience preferred.
  • Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative.
  • You embrace continuous learning and process improvement.

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