Salesforce Expert Consultant
Há 6 dias
At Ascendix, we are seeking a skilled Salesforce consultant to join our multinational team. Our company offers a diverse range of projects, from small audits to large implementations, spanning various industries such as Real Estate, Finance, Travel, Nonprofit, and Agriculture.
This role involves working independently, managing projects, and communicating effectively with clients and team members. As a Salesforce expert, you will have the opportunity to work with various products and develop a range of skills within the Salesforce ecosystem.
We are looking for someone who enjoys a mix of structure and autonomy in their work and values a supportive environment. If you meet these qualifications, you may be a great fit for our team.
Responsibilities:
- Play a key role in pre-sales calls and discovery phases
- Gather requirements from clients through interviews, documentation analysis, whiteboarding sessions, etc.
- Assist clients in defining CRM implementation project objectives and scope
- Analyze business requirements and create artifacts, including use-cases, sequence flow, wireframes, UML, BPMN diagrams
- Coordinate and monitor the implementation of the project based on business requirements and system analysis
- Declarative customization, including the creation of Flows, Approval Processes, Validation Rules, Reports, and Dashboards, etc.
- Prepare and deliver product demonstrations for key stakeholders
- Establish and oversee the customer's initial adoption, training, and development of best practices to build a strong foundation before and during initial rollout
- Constant improvement of consulting and implementation processes
Requirements:
- 3+ years of Salesforce experience and proven understanding of a full software development lifecycle
- Proven experience translating highly conceptual business needs into effective solutions
- Hands-on experience with Salesforce administration and a background in Salesforce consulting
- Knowledge of the Salesforce product suite, including Sales Cloud, Service Cloud, Experience Cloud, AppExchange solutions, etc.
- At least one of the following Salesforce certifications preferred: Administrator, Sales/Service/Marketing/Experience Cloud Consultant, AI Associate/Specialist
- The ability to problem-solve and understand how a business process can be enhanced and improved using Salesforce
- Effective presentation, communication (written and verbal), and interpersonal skills
- Proficiency in English, tailored to the U.S. market; additional languages are a plus but not required
We welcome candidates from all backgrounds who meet these qualifications, regardless of their race, age, gender identity, sexual orientation, and religion.
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