Enterprise Client Growth Specialist

1 dia atrás

Florianópolis, Santa Catarina, Brasil beBeeAccount Tempo inteiro R$67.650 - R$114.625
Post-Sales Account Manager

Flyer One Ventures is an early-stage venture capital fund investing in startups across Europe and North America. With over $35M invested in more than 60 ventures, the team provides support to portfolio companies through recruitment and industry connections.

A web application, Awesomic, matches businesses with suitable talents using AI-driven algorithms. Since its inception, Awesomic has completed 14,000+ tasks for 4,000+ clients, including Reface, Lift99, SilviaTerra, Y Combinator startups, and various VC funds.

Key Responsibilities
  • Establish and maintain post-sales relationships with a portfolio of clients, ensuring their continued success and growth with Awesomic.
  • Serve as the primary point of contact for clients after onboarding, providing guidance, identifying opportunities, and fostering loyalty.
  • Proactively identify expansion opportunities (upsell/cross-sell); collaborate closely with sales and product teams to drive value.
  • Regularly conduct check-ins and strategic reviews with clients to comprehend business objectives and align service offerings.
  • Maintain CRM data integrity and track key metrics related to client growth, satisfaction, and retention.
Requirements
  • Minimum three years of experience in Account Management, Customer Success, or Sales roles - preferably within a startup, SaaS, or creative agency setting.
  • Fluency in English.
  • Strong commercial acumen with a proactive, sales-oriented mindset - recognizing opportunities and pursuing them.
  • Highly organized and independent: exceling in fast-paced environments and assuming full ownership of client outcomes.
  • Exceptional communication and interpersonal skills - establishing trust quickly and adapting style to diverse client types.
  • Familiarity with tools like HubSpot.
About Us
  • We are part of Flyer One Ventures' expanding portfolio of startups.
  • Ongoing professional development opportunities.
  • Mental health support program.
  • Unlimited vacation days.
  • Coverage for courses and other learning activities.
  • Health insurance.
  • The possibility to work in a hub in Warsaw, Kyiv, or Lisbon, or remotely.

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