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Digital Transformation Expert

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$103.146 - R$130.461

Transforming customer experiences is at the heart of our mission.

Job Description

We are seeking a highly skilled professional to drive customer adoption and success through expert guidance, strategic recommendations, and proactive risk mitigation.

This role requires exceptional communication and interpersonal skills, with the ability to foster open dialogue and mediate conflicts at senior IT and business levels.

Key Responsibilities:
  • Develop and implement Success Blueprints that deliver measurable value and impact for assigned accounts.
  • Articulate the vision for a Cloud Computing future, inspiring customers to achieve their full potential.
  • Become the trusted advisor for large, complex accounts, delivering tailored solutions and exceptional customer management at the C-level.
Required Skills & Qualifications:

Experience in large account management, preferably with recent direct executive experience.

Strong expertise in IT service management products, including HP Service Desk, BMC Remedy, and ServiceNow.

Knowledge of cloud computing and digital transformation strategies.

Our Culture & Commitment:

We celebrate diversity and authenticity, fostering an inclusive environment where everyone can thrive.

If you're passionate about customer success and want to make a meaningful impact, we encourage you to apply.