Process Quality Assurance Specialist

4 semanas atrás


São Paulo, São Paulo, Brasil Amazon Tempo inteiro
About the Role

We are seeking a highly skilled Process Quality Assurance Specialist to join our Amazon Logistics (AMZL) team. As a guardian of quality control, you will be responsible for ensuring the adoption and continuous improvement of Standard Operating Procedures (SOPs) across our operations.

Key Responsibilities
  • Lead process integration efforts at our Delivery Stations (DS)
  • Develop and implement Continuous Improvement initiatives, including Kaizens and Root Cause Analysis
  • Own and manage change on a granular level, ensuring seamless adoption of SOPs
  • Perform audits to identify defects and deviations, and implement corrective actions
  • Collaborate with teams across Operations, Learning, Finance, and other supporting functions to drive process excellence
About the Team

The Amazon Customer Excellence System (ACES) team is a team of highly qualified individuals dedicated to ensuring quality control and continuous improvement. We use data-driven approaches, leveraging KPIs to measure performance and drive process improvements.

Requirements
  • Bachelor's Degree in Logistics, Manufacturing, or a related field
  • Lean Six Sigma certification
  • Experience in complex operational and process improvement projects
  • Data-oriented approach, using KPIs to measure performance
  • Excellent English and Portuguese skills

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