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Senior Product Manager
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Ebanx Group is a leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.
We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial. That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe.
Job SummaryWe are seeking a talented Senior Product Manager to join our team. As a Senior Product Manager, you will play a key role in driving the success of our innovative products. You will bridge the gap between users, merchants, engineering, operations, and design teams, ensuring our products not only meet but exceed their expectations.
Key Responsibilities- Product Expertise: Gain a deep understanding of our product line and its core solutions, features, and functionalities for all stakeholders.
- The Voice of the User/Merchant: Conduct user research, analyze user/merchant feedback, and identify pain points.
- Product Champion: Advocate for the user/merchant and translate their needs into product requirements and roadmaps.
- Competitive Edge: Stay up-to-date on industry trends and competitor landscape to inform product strategy for both users and merchants.
- Content Creation: Develop compelling product content (e.g., user guides, demos) for various audiences (users and merchants).
- Collaboration: Work closely with other teams across the organization (Engineering, Finance, Operations, Regulatory, Design, Marketing, etc.) to guarantee excellent and efficient deliveries that bring our products to life.
- Launch and Beyond: Participate in product launches and ensure smooth post-launch transitions for users and merchants.
- Experience: Experienced as a Product professional in which you have shipped products successfully – from ideation to launch will be considered a differential.
- Business Acumen: Understand our business and the market that we are in.
- Product Management: Experience with Product management and the whole Product Development Cycle.
- Empathy: High levels of empathy with our product users and ability to understand their product needs.
- Analytics and Problem-Solving: Analytics, problem-solving, prioritization, good time management, and user experience skills.
- Urgency and Ownership: A strong sense of urgency and ownership.
- Business Needs: Great sense of business needs.
- Communication: Ability to function independently and in a team environment. Great communication skills in Portuguese and English.
- Passion: Passionate about being part of something special, and for building and delivering great products that deliver value to our customers and make a difference.
- Quick Learner: A quick learner, passionate about your work, and driven to get things done.
- Education: Bachelor's degree in Business, Technology, or a related field.
- Complexity to Clarity: Ability to translate complex ideas into clear and intuitive product strategies.
- Iterative Product Development: Experience in iterative product development.
- Multilingual: Multilingual abilities, especially in markets relevant to the company - Portuguese, English, Spanish, and Chinese Mandarin.
- Adaptation: Demonstrates agility in adapting to changes, ensuring continuous alignment with evolving business needs, strategic moves, and market conditions.
- Tools and Systems: Familiarity with tools and systems such as product management software, and data visualization/monitoring tools such as Tableau, and Kibana.
- Teamwork: Collaborative creativity to find the most elegant solutions.
- Legacy Respect: Learn from what works.
- Pragmatism: Value results and practical solutions.
- Quality First: Prioritize quality in every product decision.
- Project Management: Project Management experience.
- Technical Background: Technical background is a plus.
- Payments Ecosystem: Knowledge of payments ecosystem.
- Professional Development: Spanish, English, and Portuguese classes.
- Meal Allowance: Meal Allowance.
- Transportation Voucher: Transportation voucher (if needed).
- Variable Compensation: WAVES - Program of goals and results (variable compensation).
- Wellness Program: EBANX Play - Wellness (Gympass, e-Sports, SESC).
- Financial Support: EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career.
- Skills Development: EBANX Skills: budget for workshops and courses.
- Flexible Hours: Semi-flexible hours (8 hours a day - Monday to Friday).
- Family Support: EBANX Family: Daycare assistance, extended leave for caregivers, and support program for children and pregnant women.
- Health Insurance: EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers.
- Life Insurance: Life Insurance 100% paid by EBANX.
- Discounts: Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more.
