Hospitality Operations Manager

2 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Company Overview

We are Accor Hotels, a global leader in the hospitality industry. Our mission is to provide exceptional guest experiences and create lasting memories for our customers.

Salary: $55,000 - $65,000 per year, depending on experience

Job Description:

The Assistant Housekeeping Manager will play a crucial role in the successful leadership of the Housekeeping Department. This individual will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Duties and Responsibilities:

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Handle guest concerns and react quickly to resolve issues
  • Provide leadership and guidance to a diverse team of colleagues
  • Complete daily inspections to ensure high standards of cleanliness and maintenance
  • Ensure Room Attendants are informed about priorities and deadlines
  • Report necessary maintenance items and assist with inventory management
  • Adhere to all hotel environmental policies and safety protocols

Required Skills and Qualifications:

  • Warm and caring personality with previous housekeeping experience
  • Ability to engage with guests and show empathy
  • Strong communication and leadership skills
  • Physical stamina to perform tasks such as lifting and carrying up to 60 lbs

Benefits:

  • Paid Time Off (PTO) and holidays
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Employee benefit card offering discounted rates at Accor properties worldwide
  • Opportunities for professional growth and development through our Academies

Why Work for Accor?

At Accor, we value our employees and offer a supportive work environment that fosters growth and development. We believe in recognizing and rewarding outstanding performance and offer competitive salaries and benefits packages.


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