Data Migration Expert
Há 2 dias
We are seeking a highly skilled Senior Data Migration Architect to join our Professional Services team at Zendesk.
This role requires a deep understanding of customer data transformation requirements and the ability to consult with business leaders on Zendesk best practices. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a global team.
Key Responsibilities:- Understand and document customer requirements, identifying areas for improvement and opportunities to enhance the customer experience.
- Consult with customers on standard methodologies for migrating data into Zendesk, ensuring seamless integration and efficient use of platform capabilities.
- Collaborate with developers to design and implement data migrations, leveraging expertise in APIs and data transformations.
- Communicate resource needs and forecast project timelines to ensure timely completion and budget adherence.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 5+ years of experience in system architecture, solution architecture, technical architecture, or data migration.
- Proven track record of success in leading data migrations, with expertise in API implementation and data transformations.
- Excellent communication and interpersonal skills, with the ability to interface effectively with senior-level stakeholders.
- Strong organizational skills and ability to multitask under pressure, with a focus on delivering high-quality results.
$120,000 - $150,000 per year, depending on location and experience.
Zendesk offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
About Zendesk:Zendesk is a fast-growing web-based customer service and engagement software company that powers billions of conversations between brands and their customers. Our mission is to provide exceptional customer experiences through innovative technology and expert support.
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