AI Support Specialist

1 dia atrás

São Paulo, São Paulo, Brasil beBeeAutomation Tempo inteiro R$180.000 - R$250.000
Artificial Intelligence Support Specialist

This role is ideal for someone who enjoys combining their customer service skills, and techniques to build artificial intelligence assistants for our clients.

In this position, you will be responsible for:

  • Carrying out the onboarding of new accounts received by the team
  • Following up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool
  • Providing technical support to clients on the AI built

Key Responsibilities:

  • Proven experience in Customer Experience roles or technical support
  • Ability to analyze data and use it in making customer-oriented decisions
  • Practical experience in creating and managing JSONs
  • Knowledge of process automation, preferably with experience using Zapier
  • Ability to work in a team and adapt to dynamic and changing environments
  • Strong passion for technology, innovation, and artificial intelligence
  • Excellent verbal and written communication skills

Benefits:

  • Access to language classes (English, Portuguese, Spanish) to enhance communication skills
  • Complimentary access to an OpenAI premium license for personal or professional use
  • 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
  • Soft Hybrid Work: 3 days/month in our Co Work offices, the rest of the time working remotely from wherever you like

Seniority level: Associate

Employment type: Full-time

Job function: Customer Service, Industries: IT Services and IT Consulting

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