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Multilingual Support Specialist

2 semanas atrás


Brasil Teleperformance Tempo inteiro

Job Overview

We are seeking a dedicated and skilled Multilingual Support Specialist to join our team. This role requires the ability to interpret and communicate effectively in both English and Portuguese, with a focus on providing high-quality support to clients.

Salary and Benefits

The salary for this position is R$ 3667.10 per month, plus additional benefits that include health care, dental care, and meal vouchers. We also offer life insurance, childcare assistance, transportation vouchers, and discounts on products.

Job Description

As a Multilingual Support Specialist, you will be responsible for interpreting and communicating with clients in real-time, using video and audio interpretation sessions. You must be able to provide clear and accurate interpretations, avoiding omissions or additions, and speak clearly in both languages using proper pronunciation and polite expressions.

You will also be expected to maintain a calm and professional demeanor during sessions, act with impartiality and discernment, and follow customer instructions according to established standards.

Required Skills and Qualifications

To be successful in this role, you must have native-level fluency in English and Portuguese, as well as a strong understanding of the cultures and customs associated with these languages. A background in teaching, language assessment, translation, or interpretation is desirable, but not required.

You must also have a high school diploma and be at least 18 years old. Additionally, you must live in one of the following cities: Alagoas (Maceió), Amazonas (Manaus), Ceará (Eusébio, Fortaleza, Maracanaú, São Gonçalo do Amarante), Maranhão (São Luis), Pará (Barcarena, Belém), Paraíba (Joao Pessoa), Pernambuco (Jaboatão dos Guararapes, Olinda, Recife, São Lourenço da Mata), Piauí (Teresina), Rio de Janeiro (Duque de Caxias, Itaboraí, Nova Iguaçu, Rio de Janeiro, São Gonçalo), or Rio Grande do Norte (Goianinha, Natal, Parnamirim, São Paulo (Americana, Araçatuba, Atibaia, Barueri, Bragança Paulista, Caçapava, Caieiras, Cajamar, Campinas, Caraguatatuba, Carapicuíba, Cosmópolis, Cotia, Diadema, Franca, Guarujá, Guarulhos, Hortolândia, Indaiatuba, Itanhaém, Itapetininga, Itapevi, Itatiba, Itu, Jacareí, Jandira, Jundiaí, Lorena, Louveira, Mauá, Mogi das Cruzes, Mogi Mirim, Osasco, Paulínia, Poá, Presidente Prudente, Ribeirão Preto, Rio Claro, Salto, Santana de Parnaíba, Santo André, Santos, São Bernardo do Campo, São José dos Campos, SP Capital, Sorocaba, Suzano, Taboão da Serra).

Benefits and Opportunities

We offer a stimulating and collaborative work environment, with opportunities for professional growth and development. Our career path allows employees to be promoted from the third month onwards, and we value the performance and dedication of our employees by preparing them to take on new positions through our internal opportunities program.

We also prioritize employee well-being, offering psychological support and exclusive channels for caring for feelings and well-being on an individual basis. Our wellness initiatives promote physical health and mental health, ensuring a balance between personal and professional life.