
Telecommunications Specialist Position
Há 2 dias
Telecommunications Professional
Position Overview:
We are seeking a skilled and experienced Telecommunications Professional to join our team.
The primary focus of this role will be to analyze telecommunications services, with a specialization in Voice Engineering and Telecom Network Management.
Responsibilities include monitoring performance, managing and resolving possible occurrences in Telefonica and UCaaS systems, providing advanced support in the Telephony area for end customers, and conducting integration processes between PABX/UCaaS systems and other platforms such as CRM.
The successful candidate will actively monitor telecom networks, gateways, SBC, and cloud instances, operate Telecom devices, and share knowledge through training and support to other analysts on the team.
Key Responsibilities:
- Assessing and resolving network-related issues
- Providing expert-level support for telephony services
- Conducting integration processes and testing
Requirements:
- Knowledge of telecommunications infrastructure (IP and Voice services)
- 10+ years of experience in configuring and troubleshooting Routers; Switches and Telephone Systems
- Knowledge of Cloud tools and environment, preferably AWS
- TDM and NGN Telephony Networks
- Installation and configuration of network equipment
- Installation and configuration of VoIP, IP PBX or UCaaS equipment
- Network protocols - TCP/IP
- SIP signaling protocol
- SS7, ISDN and R2 signaling protocol
- Data communication links, E1, Metro Ethernet
- Software like: Splunk, Zabbix, SolarWinds
- Completed or ongoing higher education related to the area of Technology, Networks and/or Telecommunications (Electrical/Electronic/Telecommunications Engineering, Computer Networks or similar)
Preferred Qualifications:
- Previous role in a telecommunications operator
- Essential: Fluent English
- Differential: Spanish
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