Program Manager

2 meses atrás


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
About the Role

We are seeking a highly skilled and experienced Senior Account Management Lead to join our team at Amazon Servicos de Varejo do Brasil Ltda. As a key member of our leadership team, you will be responsible for managing a team of account managers and driving results against ambitious goals.

Key Responsibilities
  • Team Management: Manage and develop a team of 4+ account managers to deliver results against a set of ambitious goals.
  • Process Improvement: Keep fine-tuning working processes, improve team productivity and efficiency by inventing and simplifying.
  • Process Development: Develop and improve processes, policies, and strategies to support the program's vision.
  • Performance Measurement: Establish and maintain effective performance measurement and monitoring processes.
  • Data Analysis: Perform data analysis and translate insights into concrete, actionable recommendations for operational, program, or process improvements.
  • Operational Excellence: Operate in a fast-paced environment, prioritizing efforts and team efforts.
Requirements
  • Bachelor's Degree: Required
  • Data Analysis Experience: Experience analyzing data and best practices to assess performance drivers
  • Influencing Experience: Experience influencing internal and external stakeholders
  • Sales CRM Tools Experience: Experience with sales CRM tools such as Salesforce or similar software
  • Digital Advertising Experience: Experience in digital advertising and client-facing roles with a focus on data analysis
Preferred Qualifications
  • Mentoring Experience: 2+ years of mentoring, leading, and coaching experience

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