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Customer Support Representative
3 semanas atrás
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service through various communication channels, including phone calls, emails, and chat.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide information about the Client Care Center and its services.
- Support and manage customer requests, escalating issues to supervisors when necessary.
- Report any problems or concerns to your supervisor.
- Maintain accurate records of customer interactions.
Requirements:
- Bachelor's degree in a related field (e.g., business, communications).
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Intermediate level English proficiency.
About Us:
We are a global lifestyle brand dedicated to creating essential tools for a lifetime of travel. With over 125 years of experience, we have established ourselves as a leader in the industry. Our products are designed to combine functionality with luxury, heritage with innovation, and craftsmanship with precision technology.
Why Join Us?
You will have the opportunity to work with a talented team of professionals who share a passion for delivering exceptional customer experiences. We offer a dynamic and supportive work environment that encourages growth and development. As a Customer Support Representative, you will play a critical role in building strong relationships with our customers and contributing to the success of our organization.
Profile:
- Graduate in various fields, graduating from 2026 onwards.
- English Intermediate level.
This is a challenging and rewarding role that requires strong communication and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
