Senior Technical Analyst

Há 4 dias


Rio de Janeiro, Rio de Janeiro, Brasil SITA Switzerland Sarl Tempo inteiro
About the Role

SITA is seeking a highly skilled Senior Technical Analyst to join our team in the Americas region. As a key member of our Application Management team, you will be responsible for providing end-to-end support for SITA suites to customers.

Key Responsibilities
  • Implement systems for customers, including gathering requirements, software implementation and integration, user acceptance testing, training, and software installation documentation.
  • Provide ongoing maintenance and support for all SITA products, including deployment, configuration, and integration of the platform, operating system, and application software.
  • Resolve escalated technical issues requiring a higher level of expertise.
Requirements
  • Traveling across the Americas region is required, with a traveling percentage of 60-70%.
  • Experience with Microsoft Clustering Technologies, Storage Area Networks, and virtualization technologies such as VMware-ESX/ESXi/VSphere and Microsoft Hyper-V.
  • Experience with client-side scripting technologies and core functions including PowerShell, XML, XSL, HTML, WPF, and WMI.
  • Experience with core networking and the OSI model, including DNS, DHCP, VLANs, routing, firewalls, and access lists.
  • Microsoft, Cisco, or Tier 1 vendor certification is a plus.
  • English and Spanish proficiency is required, with Portuguese being highly desirable.
What We Offer

SITA offers a diverse and inclusive work environment, with a hybrid work format and a range of benefits, including Flex Week, Flex Day, Flex-Location, Employee Wellbeing, and Professional Development.

We are an Equal Opportunity Employer and value a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.



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