HR Specialist

We are seeking an experienced and skilled Human Resources professional to join our team. The ideal candidate will be responsible for a range of HR activities, including employee relations, onboarding, payroll & benefits, HR policies and compliance, and HR analytics.

• Key Responsibilities:
• Daily HR task case solving: address employee queries and concerns related to HR policies, payroll, benefits, and compliance; maintain a log of daily HR cases and track resolution times for process improvement.
• Employee onboarding: conduct pre-boarding activities; organize and facilitate orientation sessions; assign mentors or buddy programs; ensure IT, security, and administrative setups are completed before the first day; track new hire progress and engagement during the probation period.
• Employee relations & engagement: develop and implement engagement activities; conduct regular check-ins and feedback; act as a mediator in disputes; conduct exit interviews and analyze feedback to improve retention.
• Training & development for new joiners: assess training needs; develop training materials; schedule and conduct trainings; evaluate effectiveness; maintain training records.
• Payroll & benefits management: process payroll accurately and timely; manage benefits; address discrepancies; stay updated on tax regulations and deductions; coordinate with finance for audits and reporting.
• Compliance & HR policies (LATAM): ensure adherence to local labor laws; update policies; conduct compliance training; handle employment contracts, terminations, and workplace disputes; maintain documentation for audits.
• HR analytics & reporting: collect and analyze HR metrics; prepare reports and dashboards; use data-driven decision making; implement HR technology solutions to automate functions.
• Auditing daily HR cases: perform regular audits of HR records; review files and resolutions; identify trends and propose corrective actions; implement best practices for case management.
• SOP creation: develop and update SOPs for HR functions; document onboarding, payroll, grievance handling; train staff on SOP adherence.
• Process implementation & improvement: identify gaps, implement best practices, automate tasks, monitor improvements in efficiency.