Senior Ecommerce Developer

Há 6 dias

Porto Alegre, Rio Grande do Sul, Brasil beBeeEcommerce Tempo inteiro US$100.000 - US$115.000
Shopify Support Developer

As a skilled Shopify developer, you will be responsible for providing first-level technical support and troubleshooting critical issues.

Key Responsibilities:
  • Provide first-level Shopify technical support, troubleshoot critical issues, and escalate as needed;
  • Conduct incident analysis, postmortems, and document resolutions for continuous improvement;
  • Collaborate with cross-functional teams on system capability, design, and solutions;
  • Ensure technical requirements, best practices, performance, and security are met;
  • Support project management with effort estimates, planning, and removing technical roadblocks;
  • Develop key system components, identify reusable modules, and optimize delivery time;
  • Research platform capabilities and opportunities for the eCommerce roadmap;
  • Perform code analysis, develop patches, and implement new platform features;
  • Participate in code reviews, unit testing, and technical validation of updates.
Requirements:
  • 5+ years of Shopify development experience, with knowledge of Shopify Plus;
  • Solid understanding of systems development lifecycle (SDLC) and methodologies;
  • Flexibility to occasionally work extended hours, including some weekends and holidays, within a 24/7 support environment;
  • Experience troubleshooting site issues using various tools;
  • Strong problem-solving, analytical skills, and attention to detail;
  • Experience with page performance optimization and secure development practices;
  • Knowledge of front-end caching, CDNs, and request-response flow;
  • Familiarity with ticketing systems like Jira;
  • Strong verbal and written communication skills;
  • Ability to work independently and collaboratively in a team;
  • Patience, empathy, and a customer-first mindset;
  • Continuous learning mindset and adaptability to new technologies and procedures;
  • Upper-Intermediate English level.

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