Data Center Inventory Specialist

1 semana atrás

São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

As a Data Center Inventory Specialist at Microsoft, you will play a key role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be responsible for performing cycle audits, executing incoming/outgoing deliveries, coordinating security escorts for third-party vendors, and documenting inbound and outbound deliveries as instructed by management.

With a focus on environmental sustainability and optimization, our data center design and operations continue to evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. As a Data Center Inventory Specialist, you will have the opportunity to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

**Responsibilities:**

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
  • Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
  • Develop working knowledge of stock control and inventory management practices and procedures.
  • Ensure accurate documentation of incoming and outgoing deliveries as well as records.
  • Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
  • Perform cycle audits and data corrections to ensure all inventory controls are met.
  • Help to reconcile and report inventory discrepancies.
  • Ensure detailed physical inventory tracking and staging.
  • Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
  • Comply with all security and data management policies.
  • Embody our culture and values.

**Qualifications:**

  • High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field.
  • OR equivalent experience.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.

**Background Check Requirements:**

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following:

1+ years' experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.

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