Strategic Operations Manager

Há 2 dias


São Paulo, São Paulo, Brasil Revolut Tempo inteiro

About Revolut

At Revolut, we're on a mission to deliver more from your money. Our suite of products helps customers spend, save, travel, transfer, invest, exchange, and more, with a focus on transparency, control, and freedom.

We're proud to have been certified as a Great Place to Work, recognizing our outstanding employee experience. As we continue to grow, we're seeking exceptional talent to join our team.

About the Role

We're looking for a Strategic Operations Manager to oversee Payments, PIX, and Open Finance Brazil. In this role, you'll work closely with our Technology and Operations teams to build and deliver a payment and banking infrastructure, enabling Revolut Brazil customers to make and receive payments and access PIX and Open Finance Brazil services with ease.

Key Responsibilities

  • Develop and execute strategies to drive Payments, PIX, and Open Finance Brazil targets and KPIs, defining the roadmap, planning budgets, and determining resources required
  • Monitor ongoing operations issues, such as customer support tickets, complaints, and product bugs, and work with relevant teams to resolve and optimize them
  • Manage operational relationships with local Brazilian schemes to deliver and maintain compliance with standards and requirements
  • Support strategy and execution for large-scale implementations of Payments and Open Finance Brazil schemes
  • Understand and evidence testing and validation strategies
  • Support and customize global policies, procedures, and standards as needed
  • Support localization projects, ensuring alignment with regulatory requirements
  • Participate in company-wide global projects
  • Facilitate high-level functional specification discussions and participate in testing flows
  • Work internally and with vendors to monitor performance and delivery schedules of IT services

Requirements

  • Experience as a Technology Product Owner/Manager or Tech BA
  • Experience with Open Finance Brazil
  • Knowledge of Consumer Data Rights requirements
  • Proven experience in Brazilian Payment System schemes and networks (PIX, STR, RSFN, Núclea, SELIC)
  • A deep understanding of payments scheme compliance and integrations, disputes, and settlements
  • Exceptional organizational and time management skills
  • Objective decision-making skills
  • The ability to organize, prioritize, and deliver high-quality workflows
  • Impeccable analytical and problem-solving skills
  • Great interpersonal and communication skills

Benefits at Revolut

  • Financial benefits that recognize your hard work
  • Medical insurance for you and your loved ones
  • Flexibility to work from home, the office, or abroad
  • A free Revolut Metal subscription with exclusive perks
  • Exciting events throughout the year to bring your team together


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