Strategic Operations Manager
Há 2 dias
About Revolut
At Revolut, we're on a mission to deliver more from your money. Our suite of products helps customers spend, save, travel, transfer, invest, exchange, and more, with a focus on transparency, control, and freedom.
We're proud to have been certified as a Great Place to Work, recognizing our outstanding employee experience. As we continue to grow, we're seeking exceptional talent to join our team.
About the Role
We're looking for a Strategic Operations Manager to oversee Payments, PIX, and Open Finance Brazil. In this role, you'll work closely with our Technology and Operations teams to build and deliver a payment and banking infrastructure, enabling Revolut Brazil customers to make and receive payments and access PIX and Open Finance Brazil services with ease.
Key Responsibilities
- Develop and execute strategies to drive Payments, PIX, and Open Finance Brazil targets and KPIs, defining the roadmap, planning budgets, and determining resources required
- Monitor ongoing operations issues, such as customer support tickets, complaints, and product bugs, and work with relevant teams to resolve and optimize them
- Manage operational relationships with local Brazilian schemes to deliver and maintain compliance with standards and requirements
- Support strategy and execution for large-scale implementations of Payments and Open Finance Brazil schemes
- Understand and evidence testing and validation strategies
- Support and customize global policies, procedures, and standards as needed
- Support localization projects, ensuring alignment with regulatory requirements
- Participate in company-wide global projects
- Facilitate high-level functional specification discussions and participate in testing flows
- Work internally and with vendors to monitor performance and delivery schedules of IT services
Requirements
- Experience as a Technology Product Owner/Manager or Tech BA
- Experience with Open Finance Brazil
- Knowledge of Consumer Data Rights requirements
- Proven experience in Brazilian Payment System schemes and networks (PIX, STR, RSFN, Núclea, SELIC)
- A deep understanding of payments scheme compliance and integrations, disputes, and settlements
- Exceptional organizational and time management skills
- Objective decision-making skills
- The ability to organize, prioritize, and deliver high-quality workflows
- Impeccable analytical and problem-solving skills
- Great interpersonal and communication skills
Benefits at Revolut
- Financial benefits that recognize your hard work
- Medical insurance for you and your loved ones
- Flexibility to work from home, the office, or abroad
- A free Revolut Metal subscription with exclusive perks
- Exciting events throughout the year to bring your team together
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