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Strategic Project Coordinator for User Experience Research
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We are seeking a skilled project lead to oversee a three-month automotive user experience study in São Paulo. As the primary contact, you will be responsible for orchestrating day-to-day operations, assisting in moderating in-vehicle research sessions with local drivers, and providing light device/IT support to ensure seamless execution.
Key Responsibilities:
- Develop and maintain the project plan, including timelines, budget, participant milestones, and work closely with the Ops Manager and UX Research Lead.
- Conduct stand-ups with distributed teammates (US, Brazil, India).
- Moderate approximately two weeks of in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data.
- Translate consent forms, short surveys, and session notes between Portuguese and English.
- Prepare, track, and recover equipment used to execute the study.
- Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs to engineering via JIRA.
Benefits:
- Competitive monthly contractor rate in BRL based on experience.
- Opportunity to work on a fast-paced project with a dynamic team.
- Chance to develop skills in project management, research operations, and UX research.
Requirements:
- Residence/work authorization in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil.
- Native-level Portuguese and professional-level English (spoken & written).
- 3+ years in project coordination, research operations, UX research, or similar.
- Comfort diagnosing common hardware/connectivity issues (Wi-Fi, Android/iOS devices, Bluetooth peripherals).
- Familiarity with Google Workspace, project-management suites (Asana/JIRA), basic spreadsheets, and willingness to learn proprietary research platforms.
Preferred Extras:
- Prior automotive or in-vehicle research experience.
- Prior team management or project coordination experience.