
Transformational Project Manager
Há 3 dias
Darwin AI is a cutting-edge solution that automates key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more.
This role is ideal for someone who enjoys combining project & stakeholder management, data analysis, and process structuring and implementation.
We are looking for someone to join our Operations team who not only understands the wants to help scale a business to 10x its current size and is interested in technology and AI.
Key Responsibilities- Report to the COO
- Structure and implement processes
- Implement systems and softwares
- Carry-out market research and benchmarks
- Structure dashboards using multiple data sources and analyze data
- Be able to do simple queries
- Follow up with Heads of other areas
- Monitor KPIs of Marketing, Operations, and Sales teams
- Proven experience in project management
- Ability to analyze data and use it in making decisions
- Practical experience using Metabase, Looker, Tableau or any other similar interface
- Ability to work in a team and adapt to dynamic and changing environments
- Strong passion for technology, innovation, and artificial intelligence
- Excellent verbal and written communication skills
- Stakeholder management
- Mobility to travel one week per month
- Spanish speaking desirable
- Language Classes: Access to language classes to enhance communication skills
- OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use
- Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
- Soft Hybrid Work: Meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Project Management
- Industries: IT Services and IT Consulting
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