Accounts Receivable Expert for Global Logistics
Há 4 dias
We are seeking a skilled Accounts Receivable Expert to join our team at Damco Spain SL, a leading integrated logistics company.
About the Role:
This exciting opportunity is based in Mexico City, Mexico, and involves managing our collections process, analyzing customer trends, and resolving disputes. As an Accounts Receivable Expert, you will be responsible for ensuring timely resolution of customer queries and issues, aligning processes with internal teams, and maintaining close contact with customers via telephone calls and other forms of communication.
Key Responsibilities:
- Manage collections for internal customers (countries, clusters, business units)
- Perform customer-trend analysis, required payments, and disputes resolution
- Align processes with internal teams (cash applications, invoicing, disputes management, sales) to ensure timely resolution of customer queries and issues
- Maintain close contact with customers via outbound telephone calls and other forms of communication to manage queries, requests, disputes, among others
- Highlight potential risks on customer accounts and proactively create action plans to mitigate said risks
About You:
To succeed in this role, you will need at least 2 years of experience in B2B collections and/or order-to-cash processes. Strong experience using SAP is essential, as well as previous experience in sales or customer service in call centers and/or BPO (business process outsourcing). Proficient English skills (oral and written) are also required, along with an academic background in Finance, Accounting, commercial degrees, or related fields.
What We Offer:
We offer a competitive salary of $45,000-$60,000 per annum, depending on experience, plus a range of benefits, including comprehensive health insurance, retirement savings plan, and professional development opportunities. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.
About Our Company:
Damco Spain SL is an integrated logistics company that connects and simplifies global trade for a growing world. We have a diverse and inclusive workplace culture, committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
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