Resource Support Specialist

Há 20 horas

Estância Velha, Rio Grande do Sul, Brasil beBeeCustody Tempo inteiro US$60.000 - US$90.000
Custody and Resource Coordinator Role

As a Custody and Resource Coordinator, you will support ERO Field Office and detention facility staff in maintaining a secure detention environment. You will provide services and assistance to individuals on issues that commonly affect the ICE detained population and ICE mission.

Key Responsibilities:
  • Assist with needs, requests, and complaints from the detained noncitizen population regarding non-officer or immigration case related issues.
  • Support ERO officers with addressing noncitizen requests related to parent/child communication and/or child welfare involvement.
  • Facilitate on-site support of disability accommodations, including coordinating follow-up as requested by ERO, with detention facilities upon submission of a Disability Accommodation Notification to ERO Headquarters (HQ).
  • Assist ERO and detention facility staff as a resource to facilitate compliance with applicable agency policies and detention standards.
  • Address ERO and detention facility staff questions or concerns about specific noncitizens, including available services.
  • Provide noncitizen referrals to appropriate ERO and detention facility staff for care and follow-up to prevent critical incidents and issues.
Requirements:
  • Bachelor's degree in Social work, Psychology, or an equivalent degree is required.
  • Master's degree or an advanced degree is preferred but not required.
  • Fluency in English and Spanish, written and oral is essential.
  • At least two years of related experience providing services to victims, trauma-informed programming, experience working with immigrants or foreign-born individuals is necessary.
  • Experience working in or with victims or individuals in a confinement or custodial setting is beneficial.
  • Ability to adapt to sudden changes in schedules and flexibility in work requirements are expected.
  • Ability to communicate proficiently in English (verbal and written) to develop positive rapport with patients, co-workers and other stakeholders is crucial.

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