Inventory and Asset Management Specialist
4 semanas atrás
As a Data Center Inventory Technician at Microsoft, you will be responsible for performing cycle audits, executing incoming and outgoing deliveries, coordinating security escorts for third-party vendors, and documenting inbound and outbound deliveries as instructed by management. You will also initiate warranty claims and process returns on failed equipment, developing a working knowledge of inventory management principles and warranty process management.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Key Responsibilities:**
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
Develop working knowledge of stock control and inventory management practices and procedures.
Ensure accurate documentation of incoming and outgoing deliveries as well as records.
Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
Perform cycle audits and data corrections to ensure all inventory controls are met.
Help to reconcile and report inventory discrepancies.
Ensure detailed physical inventory tracking and staging.
Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
Comply with all security and data management policies.
Embody our culture and values.
**Requirements:**
High School Diploma
6 months experience or an internship in inventory management, retail, warehouse management, material handler experience, or a related field.
Able to communicate in English in both written and spoken form.
Able to communicate in Portuguese.
Able to work on-site 100% of the time in Rio de Janeiro, Brazil.
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