Senior Business Intelligence Analyst

Há 21 horas


Rondônia, Brasil beBeeQuantitative Tempo inteiro R$80.000 - R$120.000
Risc Workforce Analyst Job Description

Job Summary:

  • We are seeking a highly skilled Risc Workforce Analyst to analyze customer service data, identify trends, and develop process improvements.

Key Responsibilities:

  • Analyzing customer interactions to inform strategic decisions.
  • Developing and implementing operational enhancements to drive efficiency.
  • Collaborating with cross-functional teams to automate tools and improve performance.
  • Providing exceptional customer experiences through effective communication and influencing skills.
  • Maintaining accurate records and reports while prioritizing tasks.

Requirements:

  • Bachelor's Degree in a quantitative field such as engineering, economics, or mathematics.
  • Proficient in advanced Microsoft Excel and SQL usage.
  • Excellent communication, speaking, listening, and writing skills.
  • Able to work in a dynamic environment and develop creative solutions.
  • Strong leadership and influencing skills.

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