Medical Information Specialist
4 semanas atrás
Key Responsibilities:
- Analyze caller inquiries to provide accurate and concise responses using approved resources and records interactions in relevant databases according to organizational, client, and regulatory guidelines.
- Identify, record, and triage adverse events and product complaints according to organizational, client, and regulatory guidelines, and provide additional support as needed.
- Maintain knowledge of project and corporate policies and procedures, including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
- Collaborate with internal and external client contacts to resolve inquiries, researching medical literature and drafting responses as necessary.
- Provide administrative support as required.
About the Role:
This role is part of the Thermo Fisher Scientific team, working closely with clients to provide medical information and support. The ideal candidate will have strong analytical and communication skills, with the ability to work in a fast-paced environment.
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