Key Account Manager
4 semanas atrás
About the Role
We are seeking a talented Client Relationship Specialist to join our team at Reap. As a key member of our Relationship Management Team, you will be responsible for driving spend across your key clients book by cross-selling, retention, and expansion to induce overall growth and usage of Reap services. You will serve as the primary day-to-day liaison with assigned clients and maintain positive ongoing relationships.
Key Responsibilities
- Maximize revenue per account through value-based selling and advising best solutions to your key clients
- Maintain and foster relationships with clients by ensuring best customer experience and preventing churn
- Grow existing key relationships and meeting assigned growth KPIs as well as to bring in new product innovation insights from key clients
- Liaise with cross-functional teams to execute on clients' requests
- Work closely with our product team to deepen client relationships
Requirements
- Minimum 8-10 years of proven success in client management in API / Payments / Card issuance
- Familiarity with sales performance metrics
- Strong negotiation, presentation, and communication skills
- Ability to adapt or build new SOPs to cater for changing product features deployment
- Fluent in English and Portuguese
- Dynamic personality with strong winning and high-performance mindset
- Self-motivated and a quick learner
- Highly adaptable with a can-do attitude
About Reap
Reap is a technology company dedicated to fueling the ambitions of both traditional fiat and web3 businesses. We deliver corporate payment solutions to improve the way businesses operate today and prepare them for the challenges of tomorrow. Centred around Reap Card, our non-bank issued Visa corporate credit card, we remove the merchant acceptance barrier for B2B expenses and enable businesses to streamline their expense management processes.
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