IT Emergency Response Team Officer

Há 1 mês


Goiânia, Goiás, Brasil International Medical Corps Tempo inteiro
Job Title: IT Emergency Response Team Officer

This role is part of International Medical Corps' emergency response team, providing critical support to disaster-affected populations.

Main Responsibilities:
  • Ensure the operational quality of system equipment and assist with problem-solving of technical issues.
  • Provide guidance and training to customers and liaise with vendors and IT teams.
  • Configure, test, and fault-find satellite modems and related equipment.
  • Assemble stabilized antennas and troubleshoot onboard communication services.
  • Provide assistance to Senior Field Technicians during installation and maintenance of satellite systems.
  • Travel to customer sites overseas, often at short notice.
  • Comply with all safety requirements implemented by employer or customers.
  • Complete all required paperwork accurately and obtain proper approvals.
Requirements:
  • Typically, a University degree in Information Communication or Technology role.
  • Typically, 3+ years of relevant experience with VSAT systems.
  • Microsoft/Cisco certification(s) preferred.
  • Working knowledge of satellite communication devices.
  • Experience in virus and malware removal.
  • Experience in hardware repair of desktops, laptops, and servers.
  • Excellent computer hardware, software, and networking troubleshooting skills.
  • Knowledge of WAN/LAN/Wireless networks and security protocols.
  • Excellent interpersonal skills.
  • Fluency in written and spoken English is required; fluency in Spanish, French, or Arabic is desirable.
Additional Requirements:

Candidates can expect to be living and working in austere conditions.



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