IT Emergency Response Team Officer
Há 1 mês
This role is part of International Medical Corps' emergency response team, providing critical support to disaster-affected populations.
Main Responsibilities:- Ensure the operational quality of system equipment and assist with problem-solving of technical issues.
- Provide guidance and training to customers and liaise with vendors and IT teams.
- Configure, test, and fault-find satellite modems and related equipment.
- Assemble stabilized antennas and troubleshoot onboard communication services.
- Provide assistance to Senior Field Technicians during installation and maintenance of satellite systems.
- Travel to customer sites overseas, often at short notice.
- Comply with all safety requirements implemented by employer or customers.
- Complete all required paperwork accurately and obtain proper approvals.
- Typically, a University degree in Information Communication or Technology role.
- Typically, 3+ years of relevant experience with VSAT systems.
- Microsoft/Cisco certification(s) preferred.
- Working knowledge of satellite communication devices.
- Experience in virus and malware removal.
- Experience in hardware repair of desktops, laptops, and servers.
- Excellent computer hardware, software, and networking troubleshooting skills.
- Knowledge of WAN/LAN/Wireless networks and security protocols.
- Excellent interpersonal skills.
- Fluency in written and spoken English is required; fluency in Spanish, French, or Arabic is desirable.
Candidates can expect to be living and working in austere conditions.
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