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Highly Skilled Cloud Computing Professional
2 semanas atrás
We are seeking a highly skilled technical professional to join our team as a Cloud Support Engineer.
Job SummaryThe ideal candidate will have excellent communication and problem-solving skills, with experience in cloud computing and Linux systems. As a Cloud Support Engineer, you will be responsible for providing top-notch support to our customers, investigating and troubleshooting complex technical issues, and working collaboratively to deliver high-quality solutions.
About the Role:
- Support Customers: Provide expert-level support to our customers, ensuring timely resolution of technical issues and exceeding customer satisfaction targets.
- Troubleshoot Complex Issues: Investigate and resolve complex technical issues related to cloud computing and Linux systems, escalating as necessary to ensure timely resolution.
- Collaborate with Team Members: Work closely with team members to set expectations, deliver high-quality solutions, and share best practices.
To be successful in this role, you will need:
- Excellent Communication Skills: Strong written and spoken English, with excellent presentation skills.
- Technical Expertise: Hands-on experience supporting Linux systems, including virtualization, containers, storage technologies, and networking.
- Problem-Solving Skills: Advanced troubleshooting experience and programming fundamentals.
- Academic Qualifications: Undergraduate degree in a technical subject or equivalent experience.
We offer a dynamic and supportive work environment, with opportunities for career growth and development. As a Cloud Support Engineer, you will have the chance to work with cutting-edge technology, collaborate with a talented team, and make a real impact on our customers' success.
