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Quality Transformation Specialist for Personal Care and Beauty

1 semana atrás


Valinhos, São Paulo, Brasil Unilever Tempo inteiro

About Unilever

At Unilever, we're a business that makes a real impact on the world. With 3.4 billion people in over 190 countries using our products every day, we're driven by our purpose: to make sustainable living commonplace. We believe that doing business the right way drives superior performance.

Our inclusive, collaborative, and flexible working environment means your career will be a unique journey. We equip you with the tools you need to shape your own future.

Job Purpose

Quality is a key driver of competitive advantage in the Personal Care and Beauty business. The BU & Quality Transformation Lead plays a crucial role in embedding a strong performance culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers.

This role champions product safety and superior quality, leading teams with passion and precision to uphold the highest standards. The Quality Lead will oversee aspects of product quality in PC Latam with a turnover of over €1.8 billion.

The role will be responsible for deploying quality strategy, governance, and goals that directly impact marketplace success, our credibility with customers, consumer safety, and the on-shelf quality of our products. This, in turn, impacts Unilever's reputation and brand equity by ensuring quality that makes our brands unmissably superior.

Key Responsibilities

  • Governance to ensure compliance of products by design and delivery
  • Partnering with the central expertise team on overall product safety, audit planning, and governance
  • Responsible for partnering in Latam business to develop a transformation strategy for BU on quality with consumer feedback and driving superior quality execution
  • Supporting in crafting and executing transformation strategy for PC BG Quality and Latam Quality BU to drive net productivity and consistent delivered quality
  • Member of the Latam SCLT Team, leading quality strategic programs and quarterly governance with PCLT
  • Define and deliver BU quality strategy and effective management systems
  • Partner to lead BU quality team and talent development within the function
  • Conduct regular audits and inspections to monitor and evaluate the effectiveness of quality strategy delivery and next steps
  • Collaborate with cross-functional teams, suppliers, and external stakeholders to address quality issues and drive continuous improvement initiatives
  • Work with the innovations and operations team on consumer complaints, insights, and feedback for UBS intervention and progress
  • Communicate quality objectives, performance metrics, and improvement initiatives to senior management and key stakeholders in BU and business partner PCLT
  • Stay informed about industry trends, emerging technologies, and regulatory changes to ensure the company remains compliant and competitive in the market
  • Support BU teams in developing and implementing the Quality Management System (QMS) to ensure fully compliant products - develop and maintain all relevant procedures in line with the requirements of global policies and procedures
  • Ensure that the QMS is maintained in a state of inspection readiness
  • Ensure systems are in place to manage local embellishment, re-pack, and co-packing work to meet all relevant standards and local requirements
  • Maintain an effective Change Management system to ensure business changes are effectively managed
  • Drive and deploy a digital Quality transformation program
  • Lead the BU E2E Culture Quality Transformation Program

What You Will Need To Succeed

We're looking for a proven leader who is committed, enthusiastic, and capable of mentoring and upskilling the quality team. A solid experience in Supply Chain and Quality is required. Strong knowledge of product safety regulations and standards is essential.

Quality management expertise: Developing and implementing quality control procedures, conducting audits, and managing quality assurance programs to maintain product safety and consistency is a must. Previous experience as Senior Manager and Latam scope is preferred.

English, Spanish, and Portuguese proficiency is necessary. Analytical skills: Utilizing data analysis tools to monitor quality metrics, identify trends, and implement corrective actions to improve overall product quality are highly valued.

Unilever's Commitment to Diversity

We embrace diversity and encourage applicants from all walks of life. Our goal is to create a diverse and inclusive workplace where everyone feels welcome and valued.

We follow a non-discriminatory recruitment process and strive to provide equal opportunities to all applicants. Our aim is to build a workforce that reflects the diversity of our consumers and communities around the world.