
Event Host
Há 2 dias
A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
- Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
- Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient manner
- Participate in and lead department meetings
- Process banquet checks accurately and efficiently for payment
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
You will oversee all aspects of banquet operations, ensuring seamless service delivery and exceptional customer experiences. Your expertise will drive business results while upholding our high standards of hospitality.
- Service Excellence: Provide top-notch service to clients and their guests, consistently exceeding expectations
- Banquet Operations: Oversee the planning, execution, and evaluation of all banquet functions to ensure seamless service delivery
- Guest Engagement: Greet and welcome clients and guests, respond to requests, and ensure a positive experience throughout the event
To succeed in this role, you will need to possess:
- Exceptional Communication: Strong verbal and written communication skills to effectively engage with clients, guests, and colleagues
- Leadership: Ability to lead teams, motivate colleagues, and drive results-oriented performance
- Problem-Solving: Analytical and problem-solving skills to resolve issues promptly and professionally
- Attention to Detail: Meticulous attention to detail to ensure accuracy and efficiency in all aspects of banquet operations
Hilton offers a dynamic and supportive work environment that fosters growth, development, and recognition. As a Banquet Captain, you will have opportunities to:
- Develop your leadership and management skills through training and mentorship programs
- Pursue career advancement opportunities within our global hospitality network
- Enjoy competitive compensation and benefits packages
In return for your dedication and hard work, Hilton provides a comprehensive range of benefits designed to support your well-being, professional growth, and personal success.
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