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Strategic Digital Transformation Architect
Há 1 mês
At ServiceNow, we're on a mission to make the world work better for everyone. As a Principal Platform Architect, you'll play a key role in helping our customers achieve their digital transformation goals.
About the RoleYou will be part of our Customer Outcomes team, working closely with executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. Your expertise will guide customers, partners, and internal team members to provide successful customer solutions.
The ideal candidate will have 12+ years of progressive experience as part of a professional services organization, or equivalent education/experience. You should also possess management consulting experience, ability to travel up to 80%, creativity with comfort running programs independently within a 'startup-paced' environment, success driving complex issues through analysis and resolution, and ability to relay complex information to diverse audiences.
Responsibilities- Help customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
- Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and the technical health of the platform.
- Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
- Translate goals to outcomes into a customer roadmap.
- Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
- Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
- 12+ years progressive experience as part of a professional services organization; or equivalent education/experience.
- Management consulting experience.
- Ability to travel up to 80%.
- Creativity with comfort running programs independently within a 'startup-paced' environment.
- Success driving complex issues through analysis and resolution.
- Ability to relay complex information to diverse audiences.
$140,000 - $200,000 per year (estimated), based on location and experience.
