
Expert Technical Support Specialist
Há 6 horas
We are seeking a skilled Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing superior customer support, focusing on intricate issues that require human expertise.
You will work closely with our AI systems to enhance customer solutions and refine the AI systems for better future performance.
The ideal candidate will have a strong background in technical customer support and experience working with advanced generative AI.
Required Skills and Qualifications:- A minimum of 3 years of experience in a technical customer support position
- Proficiency in advanced generative AI (e.g., using multiple AI tools, automating workflows, creating custom GPTs)
- Residency in North or South America
- Full-time, long-term position
- 40 hours per week
- $30 USD/hour, equating to $60,000 USD/year
- Weekly payment
- Seniority level: Associate
- Employment type: Full-time
- Job function: Engineering, Information Technology, and Customer Service
- Industries: Computer and Network Security, Software Development, IT Services and IT Consulting
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