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Strategic Operations Consultant
2 meses atrás
Job Title: Strategic Operations Consultant
Job Summary:
We are seeking a highly skilled Strategic Operations Consultant to join our team at Thermo Fisher Scientific. As a key member of our Operational Strategy Unit, you will play a critical role in driving the success of our proposal development process.
Key Responsibilities:
- Provide leadership and ownership of operational strategies, bid defense hand-off, and accountability for all related operational proposal deliverables.
- Leverage all opportunities to achieve targets while enhancing customer relations.
- Primarily responsible for RFPs and supplemental documents for complex, multi-region, multi-service clinical development projects/programs, partnership and prospective selling initiatives and related client deliverables.
- Convert commercial win strategy into operational strategy that maximizes RFP hit rate resulting in business growth for HemOnc; determines the level of proposal deliverable and key operations messages and supports the triage process within clinical operations to meet proposal deliverables.
- Ensure budget reflects operational strategy and manages operations proposal deliverable in order to achieve PPD profitability targets.
- Collaborate with therapeutic and cross-functional leadership team to assess success and profitability and ability to execute to plan, assessing process and bidding algorithms.
- Drive the development of the operations segment of the proposal deliverable within prescribed timelines, disseminate operational strategy to proposal team and develop KPI's, ensuring a successful operations segment of the deliverable.
- Partner with Clinical operations, Commercial organization and MMS to enhance proposal efficiency management in order to decrease COS.
- Direct operations escalation process and advise commercial strategy team.
- Recommend and support revisions per processor Clinical Operations post-award to successfully execute proposal.
Requirements:
- Bachelor's degree or equivalent and relevant formal academic/vocational qualification.
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years') or equivalent combination of education, training, & experience.
- Ideal candidate will have therapeutic experience in relevant therapeutic area to be supported—General Medicine, Critical Care, Cardiovascular/Metabolic, Infectious/Respiratory Disease, Hematology/Oncology, Neuroscience, Vaccines, PPAS, Government).
- Previous Clinical Operations and/or Project Management experience in clinical trial delivery, has supported operational delivery of multiple projects of varying complexity as a global project lead and/or an oversight director, including different phases and designs, including a strong grasp of operations finance and management, presentation skills, and contract (SOW) negotiation.
Preferred Qualifications:
- Proven leadership skills in a matrixed environment; proven ability to effectively influence executive/c-suite team members relative to contribution to client deliverables.
- Comprehensive understanding of the clinical project management, the business organization and functional areas and business strategy.
- Excellent customer relationship management skills and strong commercial acumen.
- Ability to work in a high-pressure/time-sensitive environment including the ability to handle multiple issues on multiple projects simultaneously.
- Expertise in proposal development and demonstrated strategic planning skills.
- Strong organizational agility, negotiation skills, and demonstrated drive for results.
- Proven ability to build peer relationships and effective teams with demonstrated global and cultural awareness.
- Effective coaching, persuasion and mentoring skills.
- Excellent analytical skills, oral and written communications, strong attention to detail, prioritization and time management proficiencies.
- Comprehensive understanding of sponsor/CRO business practices and advanced knowledge of operational/financial practices, SOPs, GCPs, and FDA/ICH guidelines with the ability to analyze and evaluate processes and procedures.