
Technical Security Specialist
1 semana atrás
Unlock Your Potential as a Cybersecurity Expert
About the RoleWe are seeking an experienced Technical Consultant to join our team. As a Technical Consultant, you will play a critical role in ensuring customers maximize the value of our solutions.
You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers.
By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Key ResponsibilitiesImplement security solutions based on the Solution Architect's design.
Configure security policies, user access controls, and enterprise integrations.
Perform policy migration and optimization to ensure compliance and best practices.
Conduct pilot testing, UAT, and final production rollout.
Deliver technical training and enablement to customer teams to effectively manage the product.
5+ years of experience in a customer-facing technical role.
Strong background in network security, cloud security, and SSE/SASE solutions.
Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
Proficiency in network protocols, authentication mechanisms, and security frameworks.
Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
Strong troubleshooting and problem-solving skills with a customer-first mindset.
Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
Experience coaching and training customers to use technical products effectively.
Ability to manage multiple accounts while prioritizing key customer needs.
Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement
We are a global company redefining the future of cybersecurity and soulful work. Our comprehensive, open and native cybersecurity platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations.
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