
Engineering Systems Support Specialist
Há 2 dias
The System Administrator will serve as a technical specialist, supporting the sales team in acquiring large projects and collaborating with a global team to ensure readiness of solutions.
Key Responsibilities- Aligning project pipeline priorities with the PMO Head and Global Plant Design Business Owner.
- Supporting construction project managers and business developers during project acquisition by demonstrating plant design offerings.
- Partnering with customer plant design administrators and model automation leads to ensure testing and catalog integrity.
- Setting up libraries and plug-ins for Hilti and Oglaend Modular supports, firestop, and cable management solutions.
- Serving as a single point of contact for installation challenges and troubleshooting software conflicts.
- Training customer modelers and designers on using our libraries and plug-ins.
- Creating bespoke assemblies for project or account-specific customizations.
- Training sales and business development teams about plant design solutions.
- Documenting all customer-facing activities in Salesforce and Clickup.
- Gathering and consolidating customer feedback for continuous improvement.
- Collaborating with the development team to test libraries and document feature requests.
- A degree in engineering or an equivalent IT diploma.
- Experience with EPCs, engineering consultants, contractors, and industry projects preferred.
- Proven experience in engineering systems administration (Aveva PDMS/E3D, Integraph SP3D, Bentley, Autodesk P3D).
- Good understanding of engineering practices and project execution concepts.
- Strong knowledge of engineering design, drafting applications, and data integration software.
- Fluent in Portuguese, with advanced English and intermediate Spanish skills.
- Availability for international travel (15-20%).
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