Housekeeping Department Head

1 semana atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Accor Hotels, a pioneering leader in responsible hospitality, offers a unique opportunity to join their team as a Housekeeping Department Head. As a Heartist, you will become an integral part of our commitment to creating lasting, memorable experiences for guests, colleagues, and the planet.

About the Role

We are seeking an experienced professional with a strong background in housekeeping management to oversee the daily operations of our department. The ideal candidate will have a minimum of 3 years of experience in a similar capacity and possess excellent written and spoken English skills. Previous experience in management within the housekeeping division is required.

Key Responsibilities
  • Direct and work with employees to ensure property guestrooms, public space, health club, wellness center, and employee areas are clean and well-maintained.
  • Complete inspections and hold staff accountable for corrective action.
  • Ensure guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Work effectively with the Engineering department on guestroom maintenance needs.

The successful candidate will also be responsible for supervising the property general cleaning schedule, obtaining lists of rooms to be cleaned, and ensuring compliance with all housekeeping policies, standards, and procedures. Additionally, they will assist in the ordering of guestroom supplies, cleaning supplies, and uniforms, support an effective inspection program, communicate areas that need attention to staff, and follow up to ensure understanding.

Required Skills and Qualifications
  • Education in Hotel or Hospitality Management is an asset.
  • Minimum 3 years previous experience in a similar capacity.
  • Excellent written and spoken English skills, additional language is an advantage.
  • Previous experience in management within the housekeeping division within a hotel brand is required.

The salary for this role is approximately $65,000 - $75,000 per annum, depending on experience. Accor Hotels offers a competitive compensation package, including a benefits card offering discounted rates worldwide, learning programs through their Academies, and opportunities to develop your talent and grow within the company.

Benefits and Opportunities
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies and the opportunity to earn qualifications while you work.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities.

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