Technical Support Specialist

3 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil Brilliant Computers Tempo inteiro

Brilliant Computers is seeking a highly skilled Technical Support Specialist to join our team in Rio de Janeiro, Brasil.

The ideal candidate will have 1-3 years of experience in Windows Desktop support and be proficient in installing, upgrading, supporting, and troubleshooting Windows 10, 11, and Mac operating systems. Additionally, they should have basic knowledge of the Mac operating system to support Apple PC users.

The successful candidate will provide first/second-level contact and problem resolution for customer issues, work with third-party vendors to remediate complex AV issues as needed, and maintain ticket updates for all reported incidents.

We offer a competitive salary of $60,000 per year, commensurate with experience.

Award-winning company in the industry with a focus on innovation and employee growth.

If you are a motivated individual with excellent communication skills and a passion for technology, we encourage you to apply for this exciting opportunity.

Please note that Brilliant Computers is an equal opportunities employer and welcomes applications from diverse candidates.

Requirements:

  • Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, and others.
  • Minimum of 18 months of IT experience.

Benefits:

  • Paid annual leave.
  • Paid sick leave.
  • Pension plan.

We look forward to hearing from you



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