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About ArcTouch
At ArcTouch, we're a specialty studio that's part of the award-winning AKQA Group. We've been creating lovable apps, websites, and connected experiences for world-leading companies like Walmart, Disney, Audi, and 3M for over 15 years.
Our Core Beliefs
We believe in creating lovable products that are the perfect blend of something useful and delightful, forging meaningful connections with users. We're a lovable company where amazing teams of diverse individuals collaborate every day to create something we can be proud of.
Our Team
We're a team of thinkers, builders, and dreamers who level our activities with a precise measurement scale: excellence. We build and ship websites, cloud services, and APIs with fellowship, ownership, and passion tailored for the most distinct scenarios and needs.
Role Expectations
Project Delivery Responsibilities
- Ensure the successful delivery of all projects.
- Regularly meet with internal project stakeholders to assess and improve the team's value delivery, ensuring we meet and exceed client expectations.
- Identify and address knowledge gaps within the project teams, ensuring they're adequately staffed and equipped to deliver high-quality work.
- Join various project councils to oversee project deliveries, quality, and client satisfaction.
- Depending on alignment with the department head, the manager may be called to roll up their sleeves and join the project or be involved in business development activities.
- Stay updated on the latest technologies and trends in their respective areas to drive innovation within the team.
People Management Responsibilities
- Foster the growth and development of our team members.
- Conduct regular 1:1 meetings with team members to discuss their career progression, delivery expectations, performance, and engagement.
- Help them develop individualized career plans, identify skill gaps, and provide guidance to help them reach their professional goals.
- Create an inclusive environment where team members feel valued, heard, and free to express their thoughts and ideas.
- Encourage continuous learning and improvement through regular feedback sessions and technical and soft skills coaching.
- Uphold ArcTouch's Culture and Leadership Principles, guiding team members to align with these values.
Recruitment Responsibilities
- Partner with our PeopleOps team to recruit the very best people.
- Participate actively in the hiring process, providing valuable inputs to improve recruitment.
- Conduct technical and executive interviews, train the team on interviewing techniques, and ensure a smooth and efficient recruitment process.
- Participate in activities to enhance the hiring pipeline, such as attending technical and hiring events, writing blog posts, and posting on social media.
- Collaborate with the department head to ensure the team's capabilities meet business needs and align on hiring progress.
- Collaborate closely with the PeopleOps Team to ensure a smooth onboarding process for new hires, including assigning a Peer Buddy and overseeing technical and project onboarding.
Benefits
- Health, dental, and life insurances.
- Mental Health Program: monthly therapy sessions and regular mental health talks.
- Meal allowance.
- Transportation allowance.
- Gympass partnership.
- SESC partnership.
- Extended maternity, paternity, and adopting leaves.
- Flexible benefits: choose the ones that best suit your current needs—wellness, courses, events, child care, and more.
- Flexible hours.
- ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, and gender expression, disability, or veteran status.