Senior BPO Operations Manager

3 semanas atrás


São Paulo, São Paulo, Brasil Uber Tempo inteiro
About the Role

The Vendor Management team is responsible for overseeing the daily operational delivery in our Business Process Outsourcing (BPO) network, under the Global Support Operations organization. Our BPOs are Contact Centers with hundreds of experienced agents dedicated to providing world-class support to Uber's consumers, earners, and merchants.

We're seeking a skilled professional who can utilize their expertise in implementing performance management routines and deploying tactical projects to drive state-of-the-art operations in our BPO sites.


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